The lady protests too muchFirst, me hearty Sealegger, who be sayin’, “The lady doth protest too much, methinks“?

Second, a declining hotel that is cutting out their customer rewards program began their announcement with:

“We are pleased to announce an exciting evolution of the  Hotel’s loyalty program. Based on member feedback and extensive insights from leading customer loyalty programs, we are transitioning the Hotel’s points program to a new dynamic customer recognition program.”

I thought, uh-oh, this doesn’t sound good.  And it wasn’t.  (By the way…do you ever wonder how we know so quickly when we are getting conned? Do we have a built in truth meter? “Aye, me hearty,” says I. )

The dying hotel’s blah-blah smoke screen went on for over 400 more words. Please stop!

I would have liked them better if they had simply said, “We have lost interest in delighting and helping our best customers earn points for vacations with their family and other silly falderal.  Therefore we are not giving out any more loyalty points. Stay somewhere else if you want such frills.”  This response of less than 50 words at least gains respect for its honesty.

Argh! What say ye? Email me!

Answer to today’s pirate quiz: “The lady doth protest too much, methinks” is a quotation from the 1602 play Hamlet by William Shakespeare. It has been used as a figure of speech, in various phrasings, to indicate that a person’s overly frequent or vehement attempts to convince others of something have ironically helped to convince others that the opposite is true, by making the person look insincere and defensive. – Wikipedia