Last week I taught a six hour class entitled: “How to Write Effective Policies and Procedures.”

Sounds fun, right?  It actually was! (I think the coffee and cookies helped! LOL!)

My favorite takeaway was this quote: “The skill at the heart of good policies is not writing. It’s decision making. Start with a clear decision. Then proceed with good writing.”

Wow!  I thought, Until I’m clear — about what I want, or about my decision, or choice — I may be just spinning my wheels!

That challenged and helped me understand why I sometimes get vague and ramble.  If I’ll pursue and discover the decision my policies (the whats and whys) and, then, my procedures (the hows) will get clearer.

What decision would you like to make? Please email and share it with me and I’ll respond.