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Dale Carnegie (1888-1955) said, “A person’s name is to that person, the sweetest, most important sound in any language.”

Every participant gets a name tent at my events. I’m a visual learner, so seeing their names helps me lock them into my thinking. I call them by name enough to make it clear that I care about them.

I believe this is vital for making a connection. It shows empathy that we care enough to learn and graciously speak someone’s name. It shows respect when we speak it clearly and correctly.

Some folks never do this. I wonder why. Especially if Dale Carnegie is correct.

What do you think?